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Javid Ahmad Bhat

@javidahmadbhat

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Experienced professional in online gaming and customer support.

India

Message

What I'm looking for

I am looking for a role that allows me to utilize my customer support skills in a challenging environment, with opportunities for growth and development.

My name is Javid Ahmad Bhat, and I am an experienced professional with a strong background in online betting games and customer support. With three years of experience in the online gaming industry, I have honed my skills in providing exceptional service and support to customers, ensuring their satisfaction and engagement.

I hold a B.Tech degree from St. Soldier Institution of Engineering and Technology and an M.Tech from Rayat Bahra University. My educational background, combined with my practical experience, has equipped me with the knowledge and expertise to excel in my field. I am passionate about leveraging my skills to contribute to a dynamic organization where I can grow and succeed.

Experience

Work history, roles, and key accomplishments

Customer Support Representative

Online Betting Games Company

Jan 2023 - Present (2 years 7 months)

Provided customer support for online betting games, addressing user inquiries and resolving issues to ensure a positive user experience. Assisted customers with account management, technical difficulties, and game-related questions.

Customer Support Problem Solving Communication Online Gaming Technical assistance

Online Betting Game Operator

Online Betting Games Company

Jan 2020 - Present (5 years 7 months)

Managed and operated various online betting games, ensuring smooth functionality and user engagement. Gained extensive experience in the online betting industry, understanding game mechanics and user behavior.

Online Gaming User Engagement Data Analysis