Open to opportunities

Pinninti Lakshmi

@pinnintilakshmi

Message

I resolve customer account and payment queries while building foundations in data science and programming.

India

Message

What I'm looking for

I'm seeking an opportunity to apply my technical knowledge and skills in computer science, grow professionally, and contribute to an organization's success.

I'm currently supporting users of the Jeetwin Casino Betting App through chat and messaging, resolving account, deposit, withdrawal, and app-navigation queries.

I focus on clear communication, professional support, and helping users have a smooth experience with the application.

I've completed a B.Tech in Computer Science and Engineering with a Data Science specialization at Raghu Institute of Engineering and Technology. My technical foundation includes Java, Python, HTML, and MS Office Suite.

I'm a hardworking, curious quick learner who brings leadership, multitasking, and customer-focused problem-solving to my work.

Experience

Work history, roles, and key accomplishments

Current

Support Representative

Current

Jeetwin Casino Betting App

Jan 2024 - Present (2 years 9 months)

Provided professional customer support via chat and messaging platforms, resolving user queries related to accounts, deposits, withdrawals, and app navigation. Assisted users to ensure smooth application usage and customer satisfaction.

Customer Support Problem Solving