Jaume Grau Ferris

Led product management for a B2B2C SaaS suite for nightlife SMBs, introduced first product frameworks and dashboards, and owned eCommerce/payments end-to-end; initiatives increased ACV by 11% in six months and improved conversion and recurring revenue.

Co-founded and led product strategy for a bootstrapped HR-tech/gamification SaaS company for seven years, managing product, UX, go-to-market and enterprise projects while ensuring GDPR-aligned, scalable solutions.

Built product from scratch within Prisma's portfolio, implemented gamification and data-driven practices that increased session frequency by 20%, voluntary usage by 28%, and sped training completion by 300%.

Created and led a gamified employee performance platform in Prisma portfolio, integrating behavioral psychology and analytics to increase engagement by 35%, improve development plan creation by 54%, and achieve 92% positive feedback across 20+ organizations.

Led digital innovation and gamified HR projects for enterprise clients, digitizing training to save a client over €100K/year, increasing satisfaction 300% and achieving 99.7% participation.

Completed the Advanced Mentorship Program in Digital Product Management in 2022–2023 to deepen product leadership and strategy skills.

Completed studies in Audiovisual Studies with a focus on multimedia and digital production between 2008 and 2013.