Jason Kannemeyer
@jasonkannemeyer
Dedicated service consultant with strong customer service skills.
What I'm looking for
My name is Jason Kannemeyer, and I am a dedicated service consultant with extensive experience in customer service and support roles. I have a proven track record of assisting customers effectively, whether it’s through handling queries, managing service bookings, or resolving complex issues. My journey in the customer service industry has equipped me with the skills necessary to thrive in fast-paced environments while maintaining a focus on customer satisfaction.
Throughout my career, I have worked with various companies, including T TEC, Tele-Performance, and WNS Global Services, where I honed my abilities in managing customer relationships and resolving escalated issues. My experience ranges from assisting customers with banking transactions to providing technical support for telecommunications services. I take pride in my strong work ethic, attention to detail, and ability to communicate effectively with diverse clientele. I am eager to bring my skills to a new opportunity where I can contribute positively to a team and enhance customer experiences.
Experience
Work history, roles, and key accomplishments
Service Consultant
T TEC
Mar 2024 - Present (1 year 3 months)
As a Service Consultant, I assist customers with booking services, dealership queries, vehicle orders, and logging complaints. I liaise with service managers and help customers with necessary repair work.
Bank Customer Service Advisor
Tele-Performance
Jul 2023 - Jun 2024 (11 months)
In my role as a Bank Customer Service Advisor, I handle bank transfers, assist with online accounts, complete transactions, and provide information on banking products. I also help clients dealing with identity theft.
Sales Agent
Telkom Perx
Jan 2020 - Jul 2022 (2 years 6 months)
As a Sales Agent, I set up devices, provided customers with package needs, upsold data packages, and processed new applications while configuring devices.
Senior Associate
WNS Global Services
Dec 2016 - Dec 2019 (3 years)
In my role as a Senior Associate, I managed escalations, assisted with outstanding orders, and resolved customer disputes related to billing. I provided daily feedback to customers and liaised with top management.
Education
Degrees, certifications, and relevant coursework
Paterson High School
Grade 12, General Education
Completed Grade 12 with subjects including English home language, Afrikaans Life Orientation, Biology, Mathematical Literacy, Computer Application, and Geography.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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