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Jason Hunte

@jasonhunte

My career reflects a strong commitment to professional development marked by diverse experiences all aimed at supporting advancement and success.

United States

Message

What I'm looking for

My experience at LifeTime to me is an industry advantage. Being in the facility consistently and my increased passion to increase my fitness capacity influenced me to want to pursue a career in the Health/Wellness/Fitness industry in a professional capacity. I have a diploma in personal training and nutrition, shadowed, trained and studied.

Operations and client management professional with 10+ years of experience supporting facility performance, team development, customer satisfaction, and cross-functional operations across high-volume environments. Proven record of improving NPS, optimizing workflows, managing teams of 30+ employees, and strengthening operational efficiency. Combines leadership experience in health and fitness environments with SaaS account management, client support, onboarding, and business development expertise.

Experience

Work history, roles, and key accomplishments

Current

Facility Operations Assistant Department Head

Current

Lifetime Athletic

Feb 2025 - Present (1 year 8 months)

Support 24/7 facility operations, manage a team of over 30, and contribute to an 11-month consecutive increase in club NPS. Oversee process improvement, safety protocols, and inventory management.

Facility Operations KPI Tracking Team Management Customer Service Safety Compliance Inventory Management Process Improvement NPS Improvement

Facility Operations Supervisor

Lifetime Athletic

Aug 2021 - Feb 2025 (3 years 6 months)

Supervised building operations, managed and trained over 25 team members, and ensured compliance with regulatory standards. Developed credibility through process improvement and coaching.

Facilities Management Team Management Training Performance Evaluation Inventory Management Customer Service Compliance Process Improvement

Account Manager

Real Data Management: A Building Engines Company

Jan 2019 - Apr 2020 (1 year 3 months)

Increased client usage by at least 15% within 1 year across 15 portfolios while retaining 100% of the assigned book of business. Served as lead client contact for 53 accounts and provided support at a 100% satisfaction rate.

Account Management SaaS Client Services CRM Tools Strategic Planning Upselling Business Development

Facility Activities Team Member

Lifetime Athletic

Aug 2012 - Apr 2020 (7 years 8 months)

Engaged with colleagues and promoted special events and activities to increase participation and awareness. Developed familiarity across multiple departments including Operations, Kids Academy, and Member Services.

Member Engagement Event Promotion Customer Service Safety Compliance Teamwork

Account Manager

East Coast Funding Group, Inc.

Oct 2015 - Jan 2019 (3 years 3 months)

Increased the company real estate portfolio by 30% in a 5-month span through business development strategies. Managed 145 accounts and dealerships, reducing monthly delinquencies through proactive communication.

Account Management Business Development Client Services Data Entry Collections Client Communication

Front Desk Coordinator

Professional Physical Therapy

Aug 2014 - Oct 2015 (1 year 2 months)

Managed front office and clinic operations, including scheduling, billing support, and insurance coordination. Maintained precise patient records and upheld confidentiality in a high-volume environment.

Front Office Operations Scheduling Billing Support Insurance Coordination Customer Service Administrative Tasks