Jason Dabydoyal
@jasondabydoyal
Operations leader driving efficiency, automation and scalable processes across tech and product organisations.
What I'm looking for
I am an operations leader with a track record of building scalable structures, optimising customer journeys and leading cross-functional teams to deliver product and operational improvements. I have led global teams, implemented EOS and Azure DevOps, and reduced development and compliance friction through process design and automation.
I specialise in operational efficiency, workflow optimisation and technology integration, having scaled headcount rapidly, managed large CRM and data systems, and overseen prototype trials and international operations. I bring disciplined execution, design-thinking and a strong focus on measurable outcomes to support fast-growing organisations.
Experience
Work history, roles, and key accomplishments
Head of Operations
Cyber Samurai
Nov 2024 - Feb 2025 (3 months)
Built core company structures including Azure DevOps project management and weekly all-hands, refined employee and client onboarding via Miro, and created an internal growth strategy to scale using UK and outsourced staff.
Operations Lead
Clue Software
May 2024 - Oct 2024 (5 months)
Implemented EOS methodology for the operations team, mapped and optimized the customer journey in Miro, and launched an internal communications strategy to boost knowledge sharing and transparency.
Head of Operations
Hope Tech
Dec 2023 - Mar 2024 (3 months)
Directed cross-functional global teams of 40+ to deliver assistive smart-glasses, expedited prototype trials reducing development time by 30%, and deputised for the CEO during international engagements.
Head of Operations
Impatient Health
Oct 2021 - Dec 2023 (2 years 2 months)
Scaled the team from 4 to 20 in six months, built CRM systems to manage a 55,000-entry database, and expanded market reach 40% via global webinars and workshops.
Led Monzo’s pandemic lending response, scaling the lending team from 10 to 70, reduced compliance issues by 20%, and improved operational risk management by 15%.
Student President
Student Union
Jun 2018 - Jun 2019 (1 year)
Led the student union, launched the 'Sustain it!' initiative saving 150,000 plastic bottles, mentored 40 leaders, and increased student engagement by 25%.
Operations Manager
Festival Republic
Apr 2018 - Jun 2019 (1 year 2 months)
Managed a 70-person team overseeing entry operations for 90,000+ attendees, reduced ticket fraud by 30%, and improved operational efficiency by 25% through strategic protocols.
Education
Degrees, certifications, and relevant coursework
University of Reading
Bachelor of Arts, English Literature & Theatre
2015 - 2018
Activities and societies: President of the Students' Union; participated in the Student Transitions at Reading (STaR) scheme; directed independent literary analysis and critique.
Completed a BA Honours in English Literature & Theatre with involvement in student leadership and professional development schemes.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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