At Lime Technology, I own day-to-day micromobility operations, coordinating workforce, fleet, inventory, procurement and service delivery for 36K+ vehicle dispatches.
I lead teams of 60–120 frontline technicians and engineers, using daily KPIs, performance reviews and dashboards to resolve bottlenecks. I redesigned workflows to improve repair productivity from 20 to 35 repairs per unit, delivering a 70% improvement, and generated £1.4M in operational value through spend analysis, supplier negotiations, inventory optimisation and stronger controls.
Previously at My Digital Shelf, I delivered 100+ international B2B events across the UK, EMEA and North America, reduced event delivery costs by 25%, and built CRM and operational processes supporting 95% client retention.
