Gina Dunning

I am a Senior Administrative Assistant with 13 years of experience providing organized, reliable administrative and customer support across diverse industries. I consistently improve team productivity and client satisfaction through proactive problem-solving and meticulous attention to detail.

My strengths include active listening, situational adaptability, calendar management, and handling confidential records with accuracy. I have a proven track record of managing complex schedules, streamlining communications, and meeting urgent deadlines in dynamic environments.

In customer-facing roles I resolved high volumes of inquiries with empathy and clarity, documented technical issues for internal escalation, and captured client feedback to drive service improvements. As a virtual assistant, I improved response times and supported multiple projects with strong time-management and organizational skills.

I hold an Associate of Applied Science with studies in mental health principles, and I am a Certified Administrative Professional committed to elevating the customer experience and operational efficiency in my next role.