jashwanth 111

I am a dedicated Technical Support Engineer with a B.Tech in Aeronautics and over five years of experience in technical operations. My journey began at Artech, where I honed my skills as a Technical Operations Analyst for Wells Fargo. I excelled in troubleshooting complex queries and implementing best practices, ensuring optimal system performance and security. My ability to communicate technical information to non-technical audiences has been a key asset in my role, allowing me to provide clear and concise support to clients.

Prior to my role at Artech, I worked as a Shipping and Delivery Executive at Amazon, where I developed strong organizational skills and a customer-centric approach. I was responsible for providing technical support to delivery agents and ensuring timely package delivery. My experience in both technical support and customer service has equipped me with a unique perspective on addressing client needs and enhancing operational efficiency.