jashandeep thind

Managed front-office operations including multi-line phone support, customer interactions, and maintenance of electronic and paper filing systems; coordinated financial processing, registrations, and administrative records to improve information retrieval and service delivery.

Supervised night-shift operations, ensured food safety and sanitation compliance, managed food setup and storage procedures, and served customers to maintain efficient service during overnight hours.

Coordinated daily customer service operations, supervised staff performance, tracked store objectives, maintained inventory, and handled customer complaints to improve service and operational efficiency.

Led a frontline team, maintained service quality under pressure, managed time-sensitive tasks, and enforced organizational standards to deliver consistent customer experiences.

Handled customer inquiries, processed cash and card payments, managed incoming calls, and maintained a welcoming reception area to support daily store operations.

Provided proactive customer service, recommended products to drive sales, handled transactions, and maintained store cleanliness to enhance customer satisfaction.

Completed a Special Event Planning program at Centennial College's Scarborough campus, focusing on event coordination and planning skills.

Completed schooling at Jatindera Greenfield School in Gurusar Sudhar, Punjab.