Open to opportunities

Abhishek Basil

@abhishekbasil

Message

Customer-focused administrative professional with strong operations and inventory management skills.

Canada

Message

What I'm looking for

I seek a customer-facing administrative role where I can support operations, improve workflows, manage client communications, and grow within a collaborative team.

I am a customer-focused administrative professional with over two years of experience supporting operations, client communications, and documentation workflows in retail, hospitality, and office environments.

My background includes managing schedules, handling client inquiries, coordinating appointments, and maintaining accurate records using Excel and MS Office tools to improve team efficiency and reporting.

I have hands-on experience in inventory control, order processing, and warehouse operations, and I contribute to process improvements that streamline workflows and support cross-functional teams.

I bring a collaborative attitude, attention to detail, and a commitment to delivering reliable service, backed by diplomas in Hospitality Operations and Social Media Marketing and a BA in Visual Communication.

Experience

Work history, roles, and key accomplishments

Current

Inventory & Operations Associate

Current

Walmart

Dec 2023 - Present (2 years)

Provided customer service, managed inventory records, and used Excel to track inventory and sales performance, supporting operational workflow improvements.

Customer Service Inventory Management Excel Data Entry Workflow Optimization

Warehouse Associate

Medline Canada Corporation

Oct 2025 - Nov 2025 (1 month)

Managed inventory, processed shipments, and maintained accurate documentation and basic Excel records to support warehouse operations and safety compliance.

Inventory Management Documentation Excel Stock Processing Operational Support

Front-of-House Manager

Palm Valley Indian Restaurant

Dec 2024 - Jul 2025 (7 months)

Managed team schedules, attendance, and performance tracking while handling client communications and daily operational reporting to improve service delivery.

Scheduling Performance Tracking Client Communication Event Coordination Reporting Process Improvement Operations Coordination

Office Administrative Assistant

Erica Immigration

Oct 2023 - Apr 2024 (6 months)

Managed client inquiries, scheduled appointments, and maintained accurate client and staff records to streamline office workflow and improve response times.

Customer Service Scheduling Data Entry Word Outlook Reporting

Education

Degrees, certifications, and relevant coursework

Conestoga College

Diploma, Hospitality Operations

2024 - 2025

Completed a Diploma in Hospitality Operations with coursework in operations management, inventory control, procurement, staff coordination, event planning, and budgeting.

Conestoga College

Diploma, Social Media Marketing

2023 - 2024

Completed a Diploma in Social Media Marketing with training in data analysis, reporting, project coordination, content planning, and Excel-based tracking.

Calicut University

Bachelor of Arts, Visual Communication

2018 - 2021

Earned a Bachelor of Arts in Visual Communication focusing on professional communication, project coordination, analytical thinking, and digital tools.