Soni Xavier
@sonixavier
Highly skilled professional with expertise in administrative assistance and customer service
CanadaWhat I'm looking for
As a seasoned administrative professional with over three years of experience, I have honed my skills in providing exceptional customer service, managing office operations, and resolving customer queries. My expertise lies in implementing procedures and service standards to ensure business excellence. With a strong background in office administration, data entry, and record keeping, I am confident in my ability to manage day-to-day operations efficiently.
Throughout my career, I have built long-lasting relationships with internal and external stakeholders, demonstrating my ability to establish trust, integrity, and service. My leadership, decision-making, analytical, communication, and interpersonal skills have enabled me to direct, coordinate, and implement strategies that boost staff and client satisfaction.
With a strong educational foundation in Media Management and Mass Media, I am well-equipped to navigate the complexities of office administration and customer service. My experience in managing queries, resolving issues, and providing effective office assistance has prepared me to take on new challenges and contribute to the success of any organization.
Experience
Administrative Assistant
Skylark Logistics Services Ltd.
Dec 2022 - Apr 2023 (4 months)
Provided administrative assistance, prepared applications for clients, maintained advertisements for employers, and recorded minutes of meetings with clients and staff.
Administrative Assistant
Westland Immigration Visa Services Inc.
Jan 2020 - Mar 2021 (1 year 2 months)
Provided administrative assistance, prepared applications for clients, maintained advertisements for employers, and recorded minutes of meetings with clients and staff.
Public Relation Executive
Cox And Kings Pvt. Ltd.
Jan 2016 - Jan 2018 (2 years)
Coordinated with numerous departments for the smooth flow of arrangements, delivered accurate and cost-effective arrangements for clients, and provided excellent customer service.
Team Member of The Human Resource Department
J W Marriott's
Jan 2016 - Mar 2016 (2 months)
Prepared schedules and managed the activities of Human Resource Events, maintained filing systems, and developed office correspondence using a computer.
Public Relation Executive
Cox And Kings Pvt. Ltd.
Jul 2010 - Jul 2012 (1 year 11 months)
Coordinated with numerous departments for the smooth flow of arrangements, delivered accurate and cost-effective arrangements for clients, and provided excellent customer service.
Customer Relations Officer
Cox And Kings Pvt. Ltd.
Jan 2008 - Jan 2010 (2 years)
Handled customer service, data entry, and customer relationship management, and implemented strategic plans to enhance customer satisfaction.
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