Kirti User
@kirtiuser2
Experienced administrative and retail management professional focused on efficiency.
What I'm looking for
I am an experienced administrative and retail management professional with a proven track record in customer service, office operations, and team leadership. My expertise lies in enhancing operational efficiency, ensuring customer satisfaction, and maintaining financial accuracy. I thrive in high-pressure environments and consistently deliver exceptional results.
Currently, I serve as the Administration Manager at Arashi-Do Martial Arts, where I oversee all administrative functions and implement strategic initiatives to improve operational efficiency. My previous roles have equipped me with a diverse skill set, including managing staff schedules, training, and development, which fosters team productivity and enhances overall office performance.
With a diploma in Business Administration and a strong foundation in economics, I am adept at problem-solving and conflict resolution. I am fluent in English, Punjabi, and Hindi, which allows me to communicate effectively with a diverse clientele. I am passionate about creating organized workflows and improving customer experiences, making me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Administration Manager
Arashi-Do Martial Arts
Jul 2024 - Present (11 months)
Overseeing all administrative functions and ensuring seamless office operations. Implementing strategic initiatives to improve operational efficiency and managing staff schedules to foster team productivity.
Administrative Assistant
Arashi-Do Martial Arts
Feb 2023 - Feb 2024 (1 year)
Managed scheduling, appointments, and correspondence while ensuring smooth office operations. Developed a filing system and handled payments with 100% accuracy.
Office Administrator
Maple Group Inc.
Feb 2022 - Feb 2023 (1 year)
Recruited and trained contractors, maintained databases, and coordinated timesheets and invoices. Enhanced office productivity through organized workflows.
Cashier and General Crew Member
Prime Time Donair
Oct 2021 - Jan 2022 (3 months)
Provided excellent customer service and trained team members to ensure consistent service quality. Ensured accuracy in financial transactions.
Food Counter Attendant and Server
Raja Foods
Oct 2020 - Sep 2021 (11 months)
Built rapport with customers and ensured compliance with food hygiene regulations while anticipating guest needs in a fast-paced environment.
Remote Customer Service Representative
Atac Inc.
Jun 2020 - Aug 2020 (2 months)
Managed customer accounts and organized data for improved business planning. Processed accounts receivable and created detailed Excel spreadsheets.
Education
Degrees, certifications, and relevant coursework
Kirti hasn't added their education
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Tech stack
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Availability
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