Garrett Lessard

I have been in Tech since 2019. Working mainly for Pluralsight and Appfire Technologies implementing a Product named Flow. I worked with companies like Yahoo, Warner Brother Discovery, Travelers, and many others. My role required the following:

Manage the implementation of Flow for multiple customers concurrently, delivering within the project scope and timeline deadlines
Ability to navigate and balance competing priorities across multiple projects
Collect and confirm product configuration requirements using blueprints, templates, prototyping, business analysis, and process analysis to deliver grant management solution configuration to meet those requirements
When appropriate, leverage knowledge of programming languages to meet customer's requirements and enhance their experience of the platform
Utilize stellar project management skills and techniques to ensure scope and timelines are adhered to and the customer has a satisfactory experience during their implementation and beyond
Oversee the data migration within the project to both effectively communicate the process and model as well as complete the technical elements: data readiness, execution, iteration.
Troubleshoot and facilitate issue resolution, proactively collaborating with team members of other departments (Product, Support, Engineering, etc.)
Educate customers on how to use purchased software system
Communicate with different levels of management regarding project status and needs. Ability to discuss these solutions with both the technical and business community.
Be a great communicator, meaning you understand the significance and appropriate use of tone and mediums based on circumstance and audience.
Be ready, willing, and able to track and document everything that happens on the project, then report on it like clockwork to the project team and stakeholders.