Janel Jackson
@janeljackson
Experienced talent acquisition officer with a passion for stakeholder engagement.
What I'm looking for
With a robust background in talent acquisition and customer service, I have honed my skills in stakeholder engagement and project management. My role as a University Talent Acquisition Officer at KPMG JESS has allowed me to excel in attracting and hiring top talent from US college campuses. I take pride in maintaining a 98% customer satisfaction rating, demonstrating my commitment to excellence and my ability to build strong relationships with candidates and corporate stakeholders alike.
Throughout my career, I have embraced challenges and thrived in collaborative environments. My strong interpersonal communication skills enable me to coordinate effectively with diverse teams, ensuring that recruiting events are well-planned and executed. I am detail-oriented and organized, which allows me to deliver exceptional results in both strategic planning and day-to-day operations. I am passionate about creating meaningful impacts and continuously seek opportunities for professional growth.
Experience
Work history, roles, and key accomplishments
University Talent Acquisition Officer
KPMG JESS
Aug 2021 - Present (3 years 10 months)
Responsible for attracting and hiring talent from US college campuses, supporting interview scheduling, preparing offers, and executing recruiting events. Delivered reports and analytics to ensure quality assurance.
Customer Service Representative
Elite Diagnostic
Jan 2020 - Aug 2021 (1 year 7 months)
Provided knowledgeable customer support, resolved inquiries related to orders and delivery, and enhanced customer satisfaction through proactive service.
Passenger Service Agent
MBJ Airports Limited
Dec 2017 - Mar 2019 (1 year 3 months)
Addressed customer service inquiries, ensured courtesies for passengers and VIPs, and contributed to process improvements while achieving a high customer satisfaction rating.
Education
Degrees, certifications, and relevant coursework
University of East London
Master of Science, International Business Management
2023 - 2025
University of the West Indies
Bachelor of Science, Tourism Management
Grade: Honorable mention - Outstanding Food & Nutrition Student
Activities and societies: Secretary of Taylor Hall Mentorship 2016-2017, Domestic Representative - Block Falconia, Taylor Hall 2015-2016, Member of Taylor Hall Chorale, Student Body Prefect 2009-2011.
Availability
Location
Authorized to work in
Job categories
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