Open to opportunities

Jenoy Jenkins

@jenoyjenkins

Message

I drive enrollment, retention, and customer resolution through organized CRM-led communication.

Jamaica

Message

What I'm looking for

I'm looking for a remote customer support, sales, or operations role where I can manage CRM records, resolve customer issues, build trust, support retention, and provide organized follow-through for U.S. or international customers.

I've recruited 40+ students per intake at Cambridge Education Group, managing international prospect pipelines, enrollment support, and timely follow-up in HubSpot. I also supported customer-facing operations at GCG Ground Services, handling sensitive records, compliance coordination, and applicant questions.

Across Continuum Global Solutions and VistaPrint, I've resolved billing disputes, recovered payments, retained valuable accounts, and delivered support by phone, email, and chat. I bring 6+ years of remote customer support, sales, documentation, scheduling, and relationship-focused communication experience.

Experience

Work history, roles, and key accomplishments

Administrative Coordinator

GCG Ground Services

Aug 2025 - Jul 2026 (11 months)

Conducted background checks, security audits, and managed sensitive records for airport compliance. Provided personnel support and resolved inquiries from applicants and the public.

Background Checks Compliance Records Management Customer Support