Janeen Judge
@janeenjudge
I resolve customer concerns and keep client-facing operations running smoothly.
What I'm looking for
At the Department of Veterans Affairs, I provided customer support, resolved service-related inquiries, and coordinated requests to help maintain a clean and safe environment.
I've worked directly with patients, staff, visitors, and clients, addressing concerns with professionalism, patience, and strong conflict-resolution skills.
In custodial supervision with CleanMaster Service, I oversaw staff, handled client requests, supported safety compliance, and trained new team members to improve performance.
My office and nursing assistant experience includes front desk support, high-volume phones, scheduling, visitor reception, patient communication, recordkeeping, and daily administrative operations.
Experience
Work history, roles, and key accomplishments
Environmental Services / Customer Relations
Nov 2023 - Aug 2025 (1 year 9 months)
Provided customer support and resolved service-related inquiries. Collaborated with patients, staff, and visitors to address concerns and coordinate service requests.
Cleaner / Housekeeping / Janitorial Supervisor
CleanMaster Service
Oversaw custodial staff ensuring quality service and safety compliance. Handled client requests and resolved concerns promptly, and trained new staff.
Office / Nursing Assistant, Clerical / Receptionist
Active Staffing Agency
Provided front desk support including phones, scheduling, and greeting visitors. Assisted nursing staff with patient needs and maintained organized records.
Education
Degrees, certifications, and relevant coursework
Fordham Institute
License in Nursing Assistant, Nursing
Completed a License in Nursing Assistant program at Fordham Institute in 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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