Jane Ejioffor
@janeejioffor
Highly skilled customer service representative and telesales agent.
What I'm looking for
I am a dedicated customer service representative with a strong background in telesales and a proven track record of resolving customer complaints and inquiries effectively. My experience at Delon Call Center has equipped me with the skills to handle both inbound and outbound calls, ensuring that customer needs are met promptly and efficiently.
Throughout my career, I have consistently achieved sales quotas and targets, demonstrating my ability to persuade potential customers and promote products effectively. My strong communication skills, both verbal and written, have allowed me to build lasting relationships with customers, enhancing their loyalty and satisfaction. I am committed to maintaining accurate records and providing insightful recommendations based on my knowledge of company products.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Delon Call Center (Fairmoney Microfinance Bank)
Oct 2024 - Feb 2025 (4 months)
Skilled customer service representative with experience in resolving customer complaints and inquiries. Achieved sales quotas and effectively handled inbound and outbound calls. Maintained accurate data on leads and sales activities.
Customer Service Representative
Chathub Nigeria Limited (Airtel Nigeria)
Oct 2023 - Sep 2024 (11 months)
Addressed customer service inquiries promptly and effectively. Demonstrated excellent verbal and written communication skills, developed strong customer relationships, and maintained product knowledge to assist customers.
On-Air Personality Intern
Bright FM Abuja
Jan 2023 - Jan 2024 (1 year)
Assisted in live and pre-recorded broadcasts, ensuring smooth execution. Engaged audiences through discussions and social media, and prepared content and scripts for hosts.
Education
Degrees, certifications, and relevant coursework
Godfrey Okoye University
Bachelor of Management and Social Sciences, Mass Communication
2019 - 2023
Pursued a Bachelor of Management and Social Sciences with a focus on Mass Communication, developing skills in customer service and communication.
Availability
Location
Authorized to work in
Job categories
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