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Adeshina AdebunmiAA
Open to opportunities

Adeshina Adebunmi

@adeshinaadebunmi

Customer Service professional with 2 years in telecom sales, lead generation, and issue resolution.

Nigeria
Message

What I'm looking for

I’m looking for a customer-focused role where I can use my telecom customer care, sales, and lead-generation experience to resolve issues fast, analyze feedback, and grow through consistent standards and supportive teamwork.

I’m an experienced AIRTEL Customer Service Representative with 2 years of telephone-based expertise in sales, customer care, lead generation, and issue resolution. I respond promptly and effectively to customer issues, provide resolution, and maintain documentation while ensuring compliance with AIRTEL service standards.

I collect and analyze customer feedback, translating it into actionable insights to refine services and meet customer expectations. I’m highly organized, a critical thinker and creative problem solver, excelling under pressure with strong communication, excellent writing, and a notable customer rapport.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

LI

Les Cours Sonou Université Institute

Bachelor of Science (BSc) in Economics, Economics

2017 -

Completed tertiary studies in Economics at Les Cours Sonou Université Institute starting in 2017.

GA

Greenland's Academy

West African Senior Secondary School Certificate (WASSC), Secondary Education

2007 - 2013

Earned the West African Senior Secondary School Certificate (WASSC) at Greenland's Academy from 2007 to 2013.

Tech stack

Software and tools used professionally

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