Jancy Lumbao

As a highly skilled Customer Service Representative with over two years of experience, I have honed my ability to assist and troubleshoot customer concerns effectively. My role at Valor Global allowed me to work closely with T-Mobile for Business, where I contributed to improving customer service practices and ensuring client satisfaction. I pride myself on my strong communication skills, which enable me to connect with customers and colleagues alike, ensuring that every interaction is positive and productive.

In addition to my customer service experience, I have also worked as a Lead Generator at Design Bees Australia, where I utilized online research and social media to identify potential partnerships. My proactive approach in reaching out to prospects through cold emails has equipped me with valuable skills in lead generation and client engagement. I am committed to continuous improvement and thrive in team-based environments where collaboration is key to success.