Open to opportunities

James Yeboah

@jamesyeboah

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Results-driven sales and HR professional with strong analytical and leadership skills.

Ghana

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What I'm looking for

I seek a role where I can apply sales, HR and analytical skills in a collaborative environment that values growth, mentorship and data-driven decision making.

I am a results-oriented professional with experience leading sales, business development, and human resources functions in logistics and public-sector programs. I have driven revenue growth, coached sales teams, designed HR policies and training, and supported governance and human-rights initiatives through research, community engagement, and stakeholder collaboration.

I combine strong communication, problem-solving and Microsoft Office skills with a service-focused mindset developed in customer service and national service roles. I am enthusiastic about data analysis to uncover actionable insights and continuously improve business strategies.

Experience

Work history, roles, and key accomplishments

Sales and Business Development Lead

Swiftship Logistics

Nov 2024 - Aug 2025 (9 months)

Developed and implemented strategic sales plans that expanded market presence and led a high-performing sales team while cultivating key client relationships to drive revenue growth.

Sales Strategy Business Development Team Leadership Client Relationship Management Market Research Account Management Coaching CRM

Human Resource Manager

Swiftship Logistics

Nov 2024 - Aug 2025 (9 months)

Developed HR strategies and policies, managed recruitment and training programs, and implemented assessment systems to foster a positive work environment and ensure regulatory compliance.

Recruitment Training Development HR Policies Performance Management Conflict Resolution Employee Relations Onboarding

Customer Service Representative

Swiftship Logistics

Nov 2024 - Aug 2025 (9 months)

Provided timely multichannel customer support, resolved complaints to improve customer experience, and maintained product knowledge to assist troubleshooting and foster customer loyalty.

Customer Service Multichannel Support Product Knowledge Communication Troubleshooting Relationship Building CRM

Governance and Human Rights Expert

National Center for Coordination of Early Warning and Respon

Nov 2023 - Oct 2024 (11 months)

Assisted in developing and implementing civic education and human rights programs, conducted research and analysis on governance issues, and facilitated workshops to enhance public engagement.

Research Analysis Civics Workshop Facilitation Report Writing Stakeholder Engagement Community Outreach

Law Clerk Intern

Afrimore Advisory

Jun 2022 - Nov 2022 (5 months)

Conducted legal research, assisted in drafting legal documents, managed case files and court filings, and supported attorneys in trial and hearing preparation.