Andrews Takyi

Oversee operations management, process improvement, and resource and team management. Manage tools, infrastructure, systems, budget, vendors, and risk while fostering cross-functional collaboration.

Conduct market research to identify customer needs, competitors, and trends, and develop business strategies to achieve sales targets and expand the customer base. Identify new products, business opportunities, and partnerships with Masloc.

Managed executive schedules, coordinated meetings, and developed efficient filing systems, increasing team productivity. Handled correspondence, provided customer service, and implemented process improvements to enhance operational efficiency.

Conducted risk analysis to minimize default rates and maintained regulatory compliance, ensuring zero audit error findings. Utilized financial modelling to support strategic decision-making.

Increased sales growth by 80% through targeted marketing campaigns and social media strategies. Conducted market research, collaborated with sales teams to enhance cross-selling, and organized company events to improve customer service.

Liaised between shippers and cargo handlers, resolving cargo clearance issues and reducing clearance time. Represented the shipper service unit in customs meetings and sent weekly and quarterly reports to head office.

Completed an internship in the customer service unit at the Golden Jubilee Terminal.

Completed an internship in the shipping and logistics unit, handling cargo clearance services and office administration work.

Pursuing an MPhil in Agribusiness, expected to continue as of October 2026.

Completed WASSCE from 2005 to 2008.

Earned certificates in Virtual Assistance and AI Career Essentials.

Bachelor of Science in Port and Shipping Administration from 2010 to 2014.