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James Powell

@jamespowell3

Organized administrative professional delivering efficient office support and confidential client management.

United States
Message

What I'm looking for

I seek an administrative role where I can apply strong organizational skills, ensure confidential client management, improve workflows, and support team efficiency.

I am an experienced administrative and client-facing professional with a strong record in office administration, document preparation, and complex scheduling. I prioritize confidentiality, accuracy, and efficient workflows to support organizational needs.

In my recent roles I managed intake and registration processes, conducted assessments to match clients with appropriate services, and maintained sensitive client records in compliance with regulations. I consistently improved operational processes and ensured clear communication among stakeholders.

As a Case Manager with a disaster-recovery program, I coordinated with contractors, insurance companies, and clients to drive reconstruction projects to completion, maintaining detailed records and adapting plans as circumstances changed.

I hold advanced training in pastoral counseling and audio engineering, and a certification in telecommunication emergency dispatch; I seek to apply my organizational skills, attention to detail, and client-service focus to a dedicated Administrative Support Specialist role.

Experience

Work history, roles, and key accomplishments

NR

Case Manager

North Carolina Office of Recovery

Dec 2019 - Apr 2022 (2 years 4 months)

Coordinated a diverse caseload for disaster recovery, conducted assessments, liaised with contractors and insurers, and maintained detailed client records to oversee reconstruction progress and service delivery.

Education

Degrees, certifications, and relevant coursework

IC

International Theological Seminary of California

Master of Divinity, Pastoral Counseling

Completed a Master of Divinity with a concentration in Pastoral Counseling, conferred in May 2005.

The Institute of Audio Research logoTR

The Institute of Audio Research

Diploma of Education, Audio Engineering & Recording

Earned a Diploma in Audio Engineering & Recording, completed in February 2003.

Tech stack

Software and tools used professionally

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James Powell - Intake Specialist - Workplace Options | Himalayas