SH
Open to opportunities

shaneika holman

@shaneikaholman

Diligent and exceptionally hard working professional

United States

What I'm looking for

Seeking a challenging role that leverages my administrative expertise, customer service skills, and ability to work independently and as a team member.

As a highly organized and detail-oriented administrative professional, I have a proven track record of delivering superb customer service and maintaining office operations with ease. With experience in fast-paced environments and diverse populations, I excel in working independently and as a team member. My expertise in Microsoft Office, job-specific databases, and virtual software has enabled me to efficiently manage records, documents, and data entry.

Throughout my career, I have demonstrated exceptional administrative skills, including knowledge of automated management systems, document retrieval, and data entry. I am well-versed in HIPAA regulations and have worked with confidential information, ensuring accuracy and discretion.

With a strong background in customer service, I have successfully resolved customer complaints and provided assistance and support through various channels. I am a quick learner, and my ability to adapt to new systems and processes has allowed me to thrive in dynamic environments.

Experience

Work history, roles, and key accomplishments

VP
Current

Administrative and Office Specialist II (CNA)

Virginia State Police

Mar 2023 - Present (2 years 3 months)

Maintained office operations, delivered superb customer service, and worked with automated management systems, including document retrieval and data entry.

MH

Sr. Eligibility Specialist

Maximus Healthcare

Feb 2020 - Feb 2022 (2 years)

Processed MEDICAID Applications, determined eligibility, and managed client case files in a secured online database.

US

Customer Service Representative

USAA

Jan 2020 - Feb 2020 (1 month)

Provided customer service, answered questions, and resolved customer complaints about premium costs and policy changes.

Education

Degrees, certifications, and relevant coursework

shaneika hasn't added their education

Don't worry, there are 90k+ talented remote workers on Himalayas

Browse remote talent

Tech stack

Software and tools used professionally

Interested in hiring shaneika?

You can contact shaneika and 90k+ other talented remote workers on Himalayas.

Message shaneika

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
shaneika holman - Administrative and Office Specialist II (CNA) - Virginia State Police | Himalayas