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James Carey

@jamescarey

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Account Manager | Customer Success | Partnerships

Australia

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What I'm looking for

I’m seeking opportunities to develop business and sales relationships, understand customer needs, and grow accounts by identifying opportunities for upselling or cross-selling.

Since February 2026, I’ve worked in self-employed cybersecurity business development, generating opportunities for CrowdStrike and Huntress across Australia and New Zealand. I identify and engage senior IT and business decision-makers, qualify their cybersecurity needs, and introduce prospective clients to the vendors.

At NextGen Distribution, I worked as an Inside Sales Representative (Technology Advisor), generating pipeline across ANZ for software and cloud technology vendors. I opened the largest new client account in October and used HubSpot CRM and LinkedIn Sales Navigator to manage prospecting and follow-up.

At Sage, I sold integrated accounting software and reached 109% of target for fiscal year 2013. Earlier, as Partner and Restaurant Owner at COTUIT HARBOR ENTERPRISES, I rebranded the business and grew it by 33% to revenue of $820K per annum, while leading a team of 30 employees.

Experience

Work history, roles, and key accomplishments

Current

Cybersecurity Business Development Consultant

Current

Self Employed

Feb 2026 - Present (8 months)

Self-employed sales development professional generating business opportunities for CrowdStrike and Huntress across Australia and New Zealand. Identify and engage senior IT and business decision-makers, qualify their cybersecurity needs, and introduce prospective clients to these vendors.

Business Development Cybersecurity Sales Lead Generation CRM LinkedIn Sales Navigator

Inside Sales Representative (Technology Advisor)

NextGen Distribution

Jul 2025 - Jan 2026 (6 months)

Responsible for outbound sales development and pipeline generation across ANZ, engaging senior IT and business decision-makers on behalf of leading global software and cloud technology vendors. Acted as a trusted technology advisor representing leading Cyber providers, qualifying opportunities and delivering high-quality leads.

Sales Pipeline Generation HubSpot LinkedIn Sales Navigator Outbound Sales Lead Qualification Cybersecurity Cloud Solutions

Customer Service Consultant

Conmed

May 2023 - Jun 2025 (2 years 1 month)

Provided guidance and strategies to enhance customer satisfaction, resolve issues, and optimise service delivery processes in a medical technology environment. Responded to customer sales queries, provided product and stock information, and troubleshot urgent medical product sales.

Customer Service Medical Technology Sales Oracle ERP Salesforce Order Processing Product Knowledge

Manager & Owner

Cotuit Harbor Enterprises

Jul 2014 - Dec 2021 (7 years 5 months)

Accountable for all aspects of operations, ensuring exceptional customer experiences, fostering a positive work environment, and driving business growth through strategic planning and effective management. Led a team of 30 employees.

Business Management Operations Marketing Team Leadership Budgeting vendor negotiation Customer Experience

Account Manager

Sage

Feb 2013 - Jun 2014 (1 year 4 months)

Accountable for the sale of integrated and connected accounting software for Sage (SaaS). Fostered strong client relationships, drove product adoption, and ensured customer success through proactive communication and tailored solutions.

Account Management SaaS Sales CRM Solution Selling Customer Success Prospecting Lead Management

Senior Account Manager

Direct Connect

Mar 2012 - Feb 2013 (11 months)

Accountable for the prospecting and closing of new merchants, meeting sales targets, and driving revenue growth through strategic account management and effective collaboration with cross-functional teams. Actively networked and maintained multiple ongoing business relationships.

Account Management Sales Prospecting Salesforce Networking Negotiation Training