Open to opportunities

Jameelah Anderson

@jameelahanderson

Message

Client Relations Manager blending leadership, communications, and content creation to grow accounts.

United States

Message

What I'm looking for

I’m looking for a role where I own client relationships and project coordination, meet deadlines, and use my communications, copywriting, and reporting skills to improve customer outcomes and team efficiency.

I’m a Client Relations Manager who serves as the main point of contact for clients, ensuring clear communication and a positive experience. I coordinate projects with my team to meet deadlines, maintain client records, and update scheduled meetings and account information.

I also bring a content-first mindset from my work as a Content Creator, transforming raw footage into engaging media and growing client social media through posts, audience engagement, and trend monitoring. I write and proofread copy for social media, marketing, and web content to align with client goals, while conducting research to keep content relevant.

My background also includes hands-on operations and compliance—working as a Seasonal Medical Records Clerk and Patient Registrar, where I organized patient health files according to laws and regulations and handled insurance and demographics within HIPAA compliance. As a Site Manager, I coordinated traveling COVID-19 testing sites (set-up, inventory supply, logistics, and personnel) and improved staffing efficiency through effective schedules, training, and leadership support.

Experience

Work history, roles, and key accomplishments

Current

Client Relations Manager

Current

Stately Marketing

Jun 2024 - Present (2 years)

Served as the main point of contact for clients, ensuring clear communication and a positive experience. Coordinated projects with the team, maintained client records, and supported onboarding and client reporting on metrics.

Client Relationship Management Account Coordination Project Support Client Onboarding Client Records Reporting Communication

Current

Content Creator

Current

Stately Marketing

May 2023 - Present (3 years 1 month)

Transformed raw footage into engaging social media content and managed client social media presence through posts and audience engagement. Conducted content research and wrote and proofread copy for social media, marketing, and web content to align with client goals.

Social Media Management Content Creation Video Editing Audience Engagement Content Research Copywriting Proofreading

Seasonal Medical Records Clerk

Spring Hospital

Apr 2022 - Jul 2022 (3 months)

Gathered patient demographic and personal information and organized patient health files in accordance with laws and regulations. Assisted with departmental audits and investigations.

Medical Records Management Data Entry Regulatory Compliance File Organization Confidentiality

Site Manager

Spring Staffing Services

Jun 2020 - Feb 2022 (1 year 8 months)

Managed day-to-day operations for COVID-19 testing support and testing site logistics. Improved staffing efficiency through effective scheduling, training, and leadership support while coordinating traveling testing sites, inventory, and personnel.

Operations Management Scheduling Staff Training Inventory Management Workforce Coordination

Patient Registrar

Spring Staffing Services

Apr 2020 - Jun 2020 (2 months)

Verified insurance and patient demographics while maintaining HIPAA compliance. Communicated confidential information to patients and supported troubleshooting of software, hardware, and network issues.

Patient Registration HIPAA compliance Insurance Verification Confidentiality Troubleshooting

Education

Degrees, certifications, and relevant coursework

University of Houston-Downtown

Bachelor of Science, Technical Communications (Health & Behavioral Science)

Grade: Summa cum laude

Earned a Bachelor of Science in Technical Communications with a concentration in Health & Behavioral Science from the University of Houston-Downtown, graduating summa cum laude in 2024.