Looking for a job

Dolly Lee

@dollylee

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I support medical clients, office operations, and AI quality workflows with clear, empathetic communication.

United States

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What I'm looking for

I'm seeking people-centered administrative, HR, client services, medical support, or AI quality roles where I can use clear communication, careful documentation, and adaptable support in a fast-paced environment.

At NR Medical, I handle approximately 50 medical customer service calls daily, helping people navigate sensitive concerns while documenting accurately, protecting privacy, and coordinating next steps. I also provide administrative and executive support through Robert Half assignments, managing scheduling, communications, records, and front-office workflows.

I've supported client services at Positive Development, managed customer engagement and dispatch coordination at GBF Co., and evaluate AI content for Handshake, Welocalize, and Invisible Technologies by Meridial. I'm completing a BS in Human Resource Management and bring people-centered communication, careful documentation, and adaptability to fast-moving service environments.

Experience

Work history, roles, and key accomplishments

Current

Patient Care Coordinator

Current

NR Medical

Aug 2026 - Present (2 months)

Handles approximately 50 medical customer service calls per day, supporting callers through complex and sensitive concerns with patience and clear communication. Maintains thorough documentation and navigates multiple systems while protecting sensitive information.

Medical Customer Service Call Handling Documentation Communication Skills Problem Solving Privacy Multitasking

Current

Administrative Assistant / Executive Support Specialist

Current

Robert Half

Mar 2026 - Present (7 months)

Provides temporary administrative and executive support across multiple workplace environments, including property management offices and confidential assignments. Manages communications, documentation, scheduling, filing, and follow-up workflows.

Administrative Support Scheduling Documentation Communication Skills Microsoft Office Google Workspace Confidentiality

Current

AI Content Evaluation & Training Specialist

Current

Handshake, Welocalize, Invisible Technologies by Meridial

Jan 2026 - Present (9 months)

Evaluates and refines AI-generated content across text, audio, image, video, and multimodal workflows to improve accuracy, relevance, clarity, and user experience. Applies detailed guidelines and rubric-based scoring to assess correctness and instruction-following.

AI Evaluation Content Review Data Annotation Rubric Based Scoring Quality Assurance Multimodal Analysis

Current

Writer and Director

Current

Punk Alley Cat

Apr 2025 - Present (1 year 6 months)

Writes original scripts for film and stage projects, developing narrative structure, dialogue, character arcs, and production concepts. Directs film and stage work by guiding actors, leading rehearsals, and coordinating creative teams.

Script Writing Directing Creative Collaboration Storytelling Production Coordination

Client Services and Administrative Support Specialist

Positive Development

Apr 2025 - Dec 2025 (8 months)

Coordinated client communications through phone and email while maintaining professionalism, timely responses, and organized records. Supported scheduling, logistics, stakeholder communication, and daily operations in a client-centered service environment.

Client Services Communication Skills Documentation Scheduling Stakeholder Management Record keeping

Customer Engagement and Dispatch Coordinator Manager

GBF Co.

Jan 2020 - Dec 2025 (5 years 11 months)

Managed customer relationships and communications through phone and email, ensuring responsive service and accurate follow-up. Coordinated dispatch-related communication, documentation logs, outreach efforts, and client-facing informational materials.

Customer Engagement Dispatch Coordination Communication Skills Documentation Problem Solving Accountability

Education

Degrees, certifications, and relevant coursework

Western Governors University

Bachelor of Science, Human Resource Management

2026 -

Currently pursuing a Bachelor of Science in Human Resource Management with an expected graduation in January 2027. Coursework includes employment law, organizational behavior, and talent acquisition.