Leon HincapieLH
Open to opportunities

Leon Hincapie

@leonhincapie

Dedicated professional with expertise in client relations and administration.

United States
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for professional growth.

I am a dedicated professional with a strong background in client relations and administrative support. My experience at Personif Health has equipped me with the skills to effectively guide clients regarding their benefits, ensuring they receive the assistance they need. I pride myself on being a reliable liaison between clients and benefit providers, facilitating clear communication and understanding.

Throughout my career, I have developed a keen ability to collaborate with team members to enhance service delivery. My role at the Office of Community & Economic Development involved managing financial records and data entry, where I demonstrated my attention to detail and organizational skills. I am proficient in Microsoft Office and have a knack for quickly adapting to new software and processes, which has allowed me to excel in fast-paced environments.

Experience

Work history, roles, and key accomplishments

PH
Current

Benefit Eligibility Specialist

Personify Health

Oct 2022 - Present (2 years 8 months)

Delivered guidance to clients regarding benefit enrollment and fulfillment processes. Accurately processed benefit enrollment, termination, and data with a high degree of detail.

OS

Call Center Agent

Office of Community & Economic Development, Fresno State

Oct 2021 - Oct 2022 (1 year)

Addressed inquiries from community members regarding various service eligibility criteria and application processes. Collaborated with team members to develop improved methods for reaching clients.

SC

Administrative Assistant

San Joaquin Valley College

Nov 2020 - Apr 2021 (5 months)

Coordinated schedules, meetings, and communications between students, faculty, and staff. Assisted with document collection and office procedures to improve workflow and documentation.

Education

Degrees, certifications, and relevant coursework

SC

San Joaquin Valley College

Certificate, Business Administration

Completed a certification in Business Administration, gaining foundational knowledge in business operations and management principles.

DS

Dinuba High School

High School Diploma, General Studies

Obtained a high school diploma, completing general education requirements.

Tech stack

Software and tools used professionally

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Leon Hincapie - Benefit Eligibility Specialist - Personify Health | Himalayas