Jalilah Wali

I’m a detail-oriented Administrative Support professional with 4 years of experience managing schedules, handling correspondence, and maintaining confidentiality in fast-paced environments. I focus on operational efficiency while providing compassionate, empathetic support—especially in healthcare settings.

In my current role at Berkeley Nursing & Rehabilitation, I greet residents and families, manage incoming calls, schedule appointments, and direct inquiries to the right staff. I also accompany residents to medical appointments and communicate physicians’ instructions to nursing staff while ensuring resident information stays confidential and compliant.

Previously, as an Administrative Recruitment Consultant, I handled recruiter calendars, correspondence, invoicing, and office supply orders, and I maintained organized systems for smooth daily operations. I also scheduled interviews across time zones, drafted job descriptions, posted on job boards, processed applications, supported reference checks and background screenings, and coordinated onboarding paperwork—always with a careful, client-focused approach.