Open to opportunities

Amy Agostini

@amyagostini

Detail-oriented customer service and administrative support professional focused on accurate records and smooth scheduling.

United States

Message

What I'm looking for

I’m seeking a remote position in customer service, data entry, administrative support, or virtual assistance, where I can handle scheduling, maintain accurate records, communicate with clients, and support problem resolution with reliable documentation.

I’m a dependable customer service and administrative support professional who helps teams stay organized through accurate record management, clear communication, and efficient scheduling. I’m skilled at working independently in fast-paced environments while maintaining documentation you can trust.

In caregiver roles with Guardian Senior Care Solutions, I maintained accurate electronic records, coordinated appointments and daily schedules, and communicated professionally with clients, families, and healthcare providers—always handling confidential information with care. Previously, as a Substitute Teacher / Teacher Assistant, I supported student records and attendance and assisted with administrative tasks and classroom organization.

I also bring strong customer-facing experience from Legends Hospitality as a Sales Associate, where I processed transactions accurately, addressed customer concerns, and provided product recommendations. With experience leading community events as PTA President, I’m comfortable managing multiple priorities and keeping information organized end to end.

Experience

Work history, roles, and key accomplishments

Current

Caregiver

Current

Guardian Senior Care Solutions

Aug 2025 - Present (11 months)

Maintained accurate electronic records and documentation while coordinating appointments, schedules, and daily activities. Communicated professionally with clients, families, and healthcare providers and managed confidential information accurately.

Records Management Scheduling Client Communication Appointment Coordination Confidentiality Documentation Problem Solving Customer Service Microsoft Office Email Communication Time Management

Substitute Teacher / Teacher Assistant

Create Conservatory

Aug 2024 - Jan 2025 (5 months)

Maintained student records and attendance and communicated with teachers, parents, and school staff. Assisted with administrative tasks and classroom organization while adapting to changing assignments and priorities.

Administrative Support Communication Documentation Typing Microsoft Word Microsoft Excel Email Communication Google Docs File Management

PTA President

Garden of Learning & Discovery

Nov 2016 - Jun 2017 (7 months)

Organized meetings, schedules, and community events while maintaining communication with parents and school leadership. Coordinated volunteers and administrative activities.

Event Coordination Scheduling Volunteer coordination Microsoft Office Email Communication Google Sheets Google Docs

Sales Associate

Legends Hospitality

Mar 2010 - May 2012 (2 years 2 months)

Provided customer service by processing transactions accurately and assisting customers with questions and product recommendations. Resolved customer concerns professionally.

Customer Service Transaction Processing Problem Solving Record Management Documentation Email Communication