Open to opportunities

Jaira Velasco

@jairavelasco

Message

Aspiring IT professional with strong administrative and technical skills.

Canada

Message

What I'm looking for

I am looking for a role that challenges my technical skills and offers opportunities for growth in a supportive environment.

I am a dedicated IT professional with a diploma in Information Technology, specializing in Computer Systems. My experience spans various roles, including Team Lead and Administrative Assistant, where I have honed my skills in customer service, project management, and technical support. I thrive in dynamic environments and enjoy collaborating with teams to achieve common goals.

Throughout my career, I have demonstrated strong leadership abilities, particularly in my role as a Team Lead at ABM College, where I effectively managed external marketers and streamlined enrollment processes. My technical skills include proficiency in programming languages such as Python and JavaScript, as well as expertise in Microsoft Office 365 and IT network security. I am passionate about leveraging technology to improve organizational efficiency and enhance user experiences.

In addition to my professional experience, I have actively participated in volunteer work and student organizations, advocating for student concerns and contributing to strategic decision-making. I am eager to bring my skills and enthusiasm to a progressive organization that values innovation and growth.

Experience

Work history, roles, and key accomplishments

Current

Team Lead/Administrative Assistant of External Marketers

Current

ABM College

Jan 2024 - Present (1 year 8 months)

Managed communications with external marketers regarding student admissions and enrollment statuses. Coordinated enrollment leads, updated student information in CRM and SIS, and proctored exams.

CRM Zoho Data Entry Microsoft Excel Communication Team Leadership Administrative Support Admissions Enrollment management

Administrative Assistant

ABM College

Oct 2022 - Present (2 years 11 months)

Assisted students with loan applications and clarified personal information for enrollment in CRM and SIS. Created enrollment contracts via ZOHO and managed practicum student follow-ups and documentation.

CRM Zoho Data Entry Email Communication Practicum Coordination Document Management Administrative Support Student Services

Admission Advisor

ABM College

Sep 2022 - Present (3 years)

Conducted student interviews and scheduled appointments for admissions, following up with prospective students via various communication channels. Advised students on suitable programs, course details, and tuition costs.

Student Interviews Scheduling Prospective Student Follow Up Customer Service Communication Live Chat Admissions Sales Data Entry

Project Manager

SAIT Enactus

Sep 2021 - Present (4 years)

Trained high school participants in business case study solutions, focusing on presentation and public speaking skills. Developed project goals and created detailed project plans with timelines and assigned tasks.

Project Management Public Speaking Training Goal Setting Project Planning Workflow Management Leadership Team Coordination Event Planning

Director – Board of Directors

SAIT Student Association (SAITSA)

May 2021 - Present (4 years 4 months)

Advocated for student concerns and contributed to committee plans and strategic decision-making. Regularly met with the school dean to discuss student issues and provided support for academic and non-academic misconduct cases.

Student Advocacy Strategic Planning Stakeholder Management Communication Problem Solving Leadership Policy Development Conflict Resolution

Delegate of Eton Robotics Team

Eton International School

Sep 2016 - Present (9 years)

Collaborated with coaches to enhance programming skills, focusing on Arduino programming languages. Competed in the Pinoy Robot Games and the DepEd National Science and Technology Fair NSTF.

Robotics Programming Arduino Collaboration Problem Solving Teamwork Technical Skills Engineering Software Development

Education

Degrees, certifications, and relevant coursework

Southern Alberta Institute of Technology

Diploma, Information Technology Major In Computer Systems

2020 - 2022

Grade: B+

Activities and societies: Student Representative - Academic Council, Chair - Student Impacts of Current Learning Modality, Creating & Maintaining a Website for Case Clash Enactus

Completed a Diploma in Information Technology with a major in Computer Systems. Gained expertise in various IT fields including hardware and software troubleshooting, network security, and programming languages.