Camille Dualan

I am an organized Administrative and IT professional with over 7 years of combined experience in office administration, customer service, and instructional technology. My expertise lies in travel coordination, digital content management, and end-user training. I have a proven ability to implement technology solutions that improve workflow efficiency and enhance client satisfaction.

In my recent role as an Administrative Assistant at Pinoy Travel Services Inc, I delivered professional service via phone and email, resolving 90% of inquiries on first contact. I boosted customer engagement by updating online platforms with promotional content and maintained efficient office workflow by organizing travel itineraries and updating client information. My previous experience as an Information Technology Instructor at Cavite State University allowed me to enhance student engagement and performance through diverse teaching methods.

With a Master’s degree in Information Systems and a Bachelor’s degree in Information Technology, I am well-equipped to handle various administrative and IT challenges. I pride myself on being a collaborative team player with strong communication, time management, and problem-solving abilities.