IBUKUNOLUWA OLUMEYAN

I’m an Administrative Assistant with 5+ years of experience supporting daily operations, managing records, and coordinating high-volume communications in fast-paced environments. I bring a detail-driven approach that helps keep work accurate, organized, and on schedule—whether I’m coordinating calendars, handling inquiries, or maintaining documentation.

In my most recent role as a Customer Acquisition & Sales Representative, I managed 50–80+ daily customer interactions while maintaining professional, timely communication. I maintained 100% accurate client records in CRM systems, scheduled and tracked 30+ weekly follow-ups, and resolved customer inquiries with a strong first-contact resolution rate to improve customer satisfaction.

Before that, I supported structured classroom operations as a Teaching Assistant, including student attendance tracking and front-line support in a welcoming environment. I also supervised students during class and activities for safety and adherence to school policies, and I coordinated with teachers and administrative staff to ensure smooth daily execution.

Earlier experience includes Operations & Content Specialist work, where I reviewed and processed 100+ data entries daily, reduced content errors by 15–20% through detailed proofreading, and improved workflow efficiency through process optimization and structured data management. I’m also trained as a certified First Aid professional, and I’m proficient in Microsoft Office and Google Workspace (Docs, Sheets, Calendar), with a strong commitment to confidentiality, attention to detail, and supporting teams through reliable administrative execution.