STsaad tariq
@saadtariq
Experienced operations manager with a strong background in fleet management.
United StatesWhat I'm looking for
I am an experienced operations manager with a robust background in fleet management, team leadership, and customer service excellence. My career has been dedicated to optimizing processes and driving operational efficiencies, ensuring that business goals are met while maintaining high levels of customer satisfaction. I have a proven track record in consumer operations and inventory management, which has allowed me to contribute significantly to the organizations I have worked with.
Currently, I oversee consumer fleet operations and the Penske Agent Program, where I maximize efficiency and profitability. My role involves managing staffing, scheduling, and fleet movement, ensuring that inventory is always available and ready for customer needs. I take pride in training agents on processes and performance standards, which enhances service excellence and supports continuous improvement initiatives.
Throughout my career, I have held various positions that have honed my skills in logistics, customer service, and team management. From my time as an Assistant Manager at Penske to my role as a Logistics Specialist at Wayfair, I have consistently focused on aligning team performance with company goals and improving operational success. I am passionate about leading teams and fostering an environment where everyone can thrive.
Experience
Work history, roles, and key accomplishments
Consumer Operations Manager
Penske
Aug 2024 - Present (1 year)
Oversee consumer fleet operations and the Penske Agent Program to maximize efficiency and profitability. Manage staffing, scheduling, and fleet movement using the HikeNet system.
Assistant Manager
Penske
Feb 2022 - Aug 2024 (2 years 6 months)
Managed daily operations, fleet management, and team performance to ensure customer satisfaction and safety compliance. Trained and developed employees to align with company goals.
Logistics Specialist
Wayfair
Jul 2020 - Dec 2021 (1 year 5 months)
Managed inventory, scheduled freight, and resolved logistical issues to optimize deliveries and returns. Coordinated with internal teams to meet customer expectations and operational targets.
Universal Banker
PNC Financial Services Group
Jun 2019 - May 2020 (11 months)
Handled transactions, opened accounts, and ensured compliance with financial regulations. Provided tailored financial solutions to clients, improving customer satisfaction.
Dispatcher/Customer Service Representative
Sunny's Worldwide Chauffeured Transportation
Feb 2018 - Apr 2019 (1 year 2 months)
Coordinated dispatch operations, optimized routes, and ensured timely service delivery. Provided exceptional customer service and handled inquiries to improve client satisfaction.
Retail Assistant Manager
Hashtag
Aug 2016 - Jan 2018 (1 year 5 months)
Managed store operations, inventory, and staff to meet sales goals and maintain standards. Ensured exceptional customer service and resolved any operational issues efficiently.
Education
Degrees, certifications, and relevant coursework
University of Essex
B.A. in Business, Business
Completed a Bachelor of Arts in Business, focusing on core business principles and practices. Gained foundational knowledge in various aspects of business management.
University of Sunderland
BTEC HND Diploma in Business, Business
Obtained a BTEC HND Diploma in Business, developing practical skills and theoretical understanding in key business areas. This diploma provided a strong base for further studies and professional roles.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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