Jahmyle Chism
@jahmylechism
I troubleshoot endpoints, support users, and keep IT hardware and systems operational.
United StatesWhat I'm looking for
I've provided front-line technical support at Office Depot, diagnosing customer hardware and software issues and setting up desktops, laptops, printers, Microsoft Office 2016, and Microsoft 365.
Across hands-on technical work, I troubleshoot and maintain laptops, desktop PCs, RF mobile computers, print hardware, and digital terminals. I configure Windows installations, system images, Active Directory user objects and permissions, Group Policy Objects, local subnets, wireless security, and network connectivity.
At MCR Safety, I use inventory systems and handheld RF scanners to support accurate real-time tracking while maintaining equipment functionality and documentation in a fast-paced distribution environment. I'm CompTIA A+ certified and committed to responsive end-user service, confidentiality, and minimizing downtime.
Experience
Work history, roles, and key accomplishments
IT Support Technician
MCR Safety
Nov 2023 - Present (2 years 9 months)
Utilizes digital inventory systems and handheld RF scanners for real-time tracking and data synchronization. Ensures hardware functionality and minimizes operational downtime in a fast-paced warehouse environment.
Education
Degrees, certifications, and relevant coursework
Tennessee College of Applied Technology
Certificate, Information Technology
Pursuing an Information Technology / Computer Support program at Tennessee College of Applied Technology, Bartlett, TN.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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