Jahmeelak Boston
@jahmeelakboston
I coordinate high-volume client services, immigration case intake, compliance, and cross-functional issue resolution.
United StatesWhat I'm looking for
At Greenberg Traurig, I coordinate immigration case intake, process client engagement agreements, conduct conflict checks, and maintain accurate case records while meeting strict service and regulatory deadlines.
I've improved document retrieval time by 40%, resolved cross-functional service issues, and bring additional experience supporting patients, customers, and operations in fast-paced healthcare, retail, and education environments.
Experience
Work history, roles, and key accomplishments
Initiated 50-100 immigration cases daily, reviewed legal documentation, resolved cross-functional issues, and processed client engagement agreements with zero compliance discrepancies. Designed a document filing system that reduced search time by 40%.
Assisted approximately 100 patients daily, managed confidential records, verified patient documentation, and coordinated patient flow, reducing wait times by 15%.
Sales Associate
Urban Outfitters
Nov 2019 - Jan 2020 (2 months)
Identified customer needs, provided personalized recommendations, and resolved service concerns, exceeding monthly sales goals by 15%.
Crew Member
Trader Joe's
Nov 2017 - Nov 2018 (1 year)
Delivered high-quality customer service and mentored 5+ new employees, improving onboarding consistency and team performance.
Operations Coordinator
Urban Dove Team Charter School
Dec 2016 - Jun 2018 (1 year 6 months)
Facilitated peer mediation sessions and led recruitment initiatives that exceeded enrollment goals by 20%.
Administrative Assistant
Promoted to Client Service Coordinator. Supported legal documentation processing and administrative tasks.
Education
Degrees, certifications, and relevant coursework
Scrum Alliance
Certified Scrum Master, Scrum
2026 -
Certified Scrum Master certification ongoing since February 2026.
Georgia State University
Bachelor of Science, Business Administration
2024 -
Pursuing a Bachelor of Science in Business Administration with an expected completion in 2026.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Skills
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