Open to opportunities

Jael Melendez

@jaelmelendez

Message

Licensed life insurance professional and hospitality manager skilled in sales, operations, and team leadership.

United States

Message

What I'm looking for

I seek a client-focused role combining sales and operations where I can drive revenue, develop teams, streamline processes, and build strong client relationships.

I am a licensed life insurance agent and experienced hospitality operations professional with a strong track record in sales, recruiting, and staff development. I have delivered product presentations, managed outreach, and coached teams to increase revenue and guest satisfaction.

My background includes coordinating lodging operations, reservations, and multi-department communication for oilfield clients, as well as assistant hotel management responsibilities such as hiring, payroll oversight, and front-desk team leadership. I prioritize clear communication, efficient processes, and measurable results.

I seek to leverage my strengths in sales, recruitment, operations, and client relations to drive growth and improve service delivery in a customer-focused organization.

Experience

Work history, roles, and key accomplishments

Current

Life Insurance Agent

Current

Symmetry Financial

Jan 2024 - Present (2 years 5 months)

Presented life insurance products at community events, managed outbound sales and lead generation, and recruited new agents to grow the sales group.

Cold Calling Lead Generation Presentation Recruitment Customer Relationship Management Sales Closing Outreach

Current

Administrative Assistant

Current

Performance Diesel

Handled incoming calls and client management, administered payroll and accounts payable/receivable, and managed HR onboarding/offboarding and year-end transitions.

Payroll Accounts Payable Accounts Receivable Onboarding Client Communication Phone Support Administrative Operations

Lodging Coordinator

Globeo Oilfield

Jan 2022 - Dec 2023 (1 year 11 months)

Coordinated reservations and communications among clients, contractors, and suppliers, compiled project data into summaries, and delegated tasks to optimize team performance.

Reserving Client Communication Data Summary Task Delegation Event Coordination Stakeholder Management

Assistant Hotel Manager

Hampton Inn

Jan 2021 - Dec 2022 (1 year 11 months)

Managed front desk team and operations, drove revenue through upsell coaching, led hiring and staff development, and maintained high guest service standards for the property.

Hotel Operations Staff Training Recruitment Guest Service Upselling Performance Coaching