alex thomas

Recruited healthcare professionals (e.g., MRI, physical therapy, OR and nuclear medical roles) by sourcing candidates via job boards, social media, referrals, and healthcare platforms. Coordinated interviews, built qualified talent pipelines, and improved time-to-fill and candidate quality while ensuring compliance with HIPAA and Joint Commission standards.

Sold life insurance products and services via telephone, exceeding sales goals by compiling coverage information and confirming insurer underwriting criteria. Partnered with Quality Assurance and Underwriting to assess non-standard coverage limitations and help minimize errors and omissions risk.

Built and maintained positive client relationships by assessing personal and family needs and selling term-life, whole-life, and accidental-life policies. Conducted cold-calling and telesales to educate prospects, generate new clients, and grow clientele across 20+ states.

Sourced and attracted candidates using databases and social media, then screened and interviewed candidates for open roles. Developed job descriptions and maintained ongoing candidate relationships through selection, follow-ups, and evaluation of recruiting plan effectiveness.

Provided telesales support, documentation, and customer service for a global specialty insurance broker while assisting with claims-related processing. Collected documentary evidence, helped resolve and appeal account issues, and maintained compliance with collections and HIPAA requirements.

Promoted multiple carriers’ insurance products by developing marketing strategies, recommending policy add-ons, and adjusting existing coverage. Performed needs analysis, delivered tailored product presentations, and improved cross-selling/referral workflows through post-sale tracking and follow-up.

Enrolled in a general education program at Community College of Rhode Island starting October 2025.