Open to opportunities

Michael Coffman

@michaelcoffman

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Insurance producer with a focus on client relationships and growth.

United States

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What I'm looking for

I seek a role that fosters growth, encourages innovation, and values collaboration.

As a dedicated insurance producer, I leverage my unique skillset and creative problem-solving abilities to deliver tailored solutions for my clients. With a strong background in commercial property coverage and client relationship management, I have successfully built and maintained a portfolio generating significant annual revenue. My proactive approach and attention to detail have been instrumental in achieving high client retention rates and ensuring satisfaction.

Throughout my career, I have trained fellow brokers, developed effective marketing campaigns, and conducted numerous consultative meetings with local business owners. My commitment to continuous learning and professional development drives me to stay updated on industry trends and best practices, allowing me to provide the most relevant and effective recommendations to my clients. I thrive in dynamic environments that encourage innovation and collaboration, and I am eager to contribute to a team that values growth and success.

Experience

Work history, roles, and key accomplishments

Current

Producer

Current

DHW Insurance

Jun 2024 - Present (1 year 1 month)

Trained fellow brokers on commercial property coverage and designed a recurring direct mail campaign to engage prospective business clients. Conducted consultative meetings weekly with local business owners to assess risk exposure and recommend customized insurance solutions.

Commercial Insurance Direct Mail Consultative Sales Risk Assessment Compliance

Producer

Leaders Choice Insurance

Jan 2019 - Jun 2024 (5 years 5 months)

Made 200+ outbound cold calls weekly to build a book of business and developed customized insurance proposals by analyzing clients' existing policies. Managed a portfolio of over 80 clients, generating approximately $330,000 in annual revenue, and maintained client relationships with an 83%+ retention rate.

Cold Calling Client Management Customer Retention Negotiation Underwriting CRM Tools Epic AgencyZoom

Benefits Advisor

Aflac

Jul 2018 - Mar 2019 (8 months)

Conducted in-person and phone-based consultations with small business owners to recommend tailored benefits solutions and delivered engaging presentations on Aflac's voluntary insurance products. Built rapport with decision-makers to strengthen lead pipelines and followed up on leads through a structured CRM process.

Lead Generation CRM Sales Strategies Product Knowledge Objection Handling

Catering Coordinator

Panera Bread Company

Jun 2013 - Jul 2017 (4 years 1 month)

Managed weekly catering operations for 40+ recurring clients and coordinated up to 15 catering orders daily, ensuring precision and client specifications were met. Supervised and motivated a team of up to 4 associates, overseeing food preparation, quality control, and on-time delivery.

Time Management Client Relationship Management Training Customer Service Inventory Management

Education

Degrees, certifications, and relevant coursework

Georgia Southern University

Bachelor of Science, History

Activities and societies: Minors: Exercise Science & Psychology

Completed a Bachelor of Science in History, focusing on historical analysis and research methodologies. Additionally, pursued minors in Exercise Science and Psychology, broadening academic scope.