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Jael Bermudez

@jaelbermudez

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I coordinate executive operations and recruitment pipelines across fast-paced, high-growth teams.

Nicaragua

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What I'm looking for

I'm looking for a structured, high-growth environment where I can support leadership, strengthen recruiting operations, improve candidate experience, and coordinate cross-functional work with trust and clear communication.

At Viva Talent, I support VP and C-level executives while coordinating recruitment operations across scheduling, candidate communication, pipeline visibility, and onboarding handoffs.

I build structure around complex calendars, inboxes, meetings, travel, documentation, and cross-functional follow-through using Google Workspace, Slack, Notion, and Microsoft Office.

Alongside Talent Acquisition teams, I source top-of-funnel candidates, run outreach cadences, qualify early fit, and maintain ATS hygiene in Ashby and Teamtailor. I improve candidate experience through clear templates, organized logistics, and proactive follow-up.

My background spans quality assurance, customer service, architecture, and 2D/3D design. I bring an architecture-informed approach to problem-solving, detail, and creating practical systems that keep teams moving.

Experience

Work history, roles, and key accomplishments

Current

Recruitment Coordinator & Talent Sourcer

Current

Viva Talent

Nov 2025 - Present (10 months)

Collaborates with Talent Acquisition to support end-to-end recruitment coordination, including interview scheduling, candidate communications, and pipeline management. Builds top-of-funnel pipelines through proactive outbound sourcing and improves response rates through structured iteration.

Ashby Teamtailor LinkedIn Recruiter Juicebox Noon AI Lovable Candidate Sourcing Interview Scheduling Pipeline Management ATS Outreach Communication Skills

Current

Executive Assistant

Current

Viva Talent

Sep 2024 - Present (2 years)

Provides high-level administrative and operational support to VP and C-level executives, managing complex calendars, inbox triage, meeting coordination, and travel planning. Builds internal systems for visibility and execution using Google Workspace, Slack, Notion, and Microsoft Office.

Google Workspace Slack Notion Microsoft Office Calendar Management Inbox triage Meeting Coordination Travel Planning Documentation Stakeholder Coordination

Quality Assurance Specialist

oClinicals

Apr 2022 - Nov 2024 (2 years 7 months)

Owned quality assurance for high-volume workflows by reviewing work for completeness and accuracy, identifying trends, and escalating priority issues. Delivered actionable feedback to improve consistency and supported continuous improvement initiatives.

Quality Assurance Audit Process Adherence Feedback Continuous Improvement Documentation

Architect Administrative Assistant

MVI Architects

Jan 2023 - Dec 2023 (11 months)

Supported architectural projects by conducting site visits, assisting with furniture layouts and interior design concepts, and utilizing architecture software for drafting 2D/3D models. Contributed to documentation preparation, problem-solving, and research initiatives.

SketchUp Revit Autocad Enscape 2D 3D Modeling Site Assessment Interior Design Documentation Research

Sales Quality Assurance Specialist

Careerist

Jan 2022 - Dec 2022 (11 months)

Conducted evaluations of telephone conversations based on predefined criteria, offered recommendations to enhance customer service quality, and contributed to the development of new scripts based on call analysis. Participated in designing training sessions for sales managers.

Quality Assurance Call Evaluation Customer Service Script Development Training Sales Performance

Technical and Customer Service

Concentrix

Jan 2020 - Dec 2022 (2 years 11 months)

Provided technical and customer service support to clients through various channels, including outbound and inbound calls or internet interactions, to ensure prompt resolution of product and service issues and enhance customer satisfaction and retention.

Technical Support Customer Service Outbound Calls Inbound Calls problem resolution Customer Satisfaction

3D Designer - Internship

Colibri Hotels Boutique

Jan 2021 - Dec 2021 (11 months)

Assisted the Design Department in architectural projects by contributing to 3D modeling, 2D draft plans, and related tasks to support efficient project development and meet departmental objectives.

3D Modeling 2D Design Architectural Design SketchUp Revit Autocad