Open to opportunities

Johnston Campos A

@johnstoncamposa

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Multilingual administrative professional optimizing operations and CRM workflows.

Nicaragua

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What I'm looking for

I seek a role where I can streamline operations, manage CRM and client relationships, support cross-functional teams, and grow into higher-responsibility administrative or operational positions in a collaborative, growth-oriented company.

I am a detail-oriented administrative and executive assistant with over 4 years supporting U.S.-based organizations across property management, sales, and higher education. I specialize in CRM management, scheduling, reporting, and customer communication, consistently maintaining high accuracy and improving processes.

My work has driven measurable results: I increased property occupancy 18% in six months, supported 10+ sales associates while managing 50+ clients weekly, and achieved 22% sales growth through data automation and follow-ups. I have onboarded 200+ students per semester and coordinated 50+ campus events annually.

I bring strong technical proficiency in HubSpot, CDK EleadOne, Google Workspace, Microsoft Office, and collaboration tools like Asana, Trello, Notion, Slack, and Zoom. I am bilingual (English C1, Spanish native) and focused on delivering exceptional service that boosts team efficiency and business growth.

Experience

Work history, roles, and key accomplishments

Enrollment & Leasing Professional

AOG Living – Millstone Apartments

May 2023 - Jun 2025 (2 years 1 month)

Managed leasing operations and tenant communications, processed 100+ monthly payments with 100% accuracy, and reduced documentation errors by 30% while coordinating cross-departmental workflows.

Tenant Communication Google Workspace Excel Payment Processing CRM Scheduling

Customer Service & Sales Consultant

Northwest Hyundai

Jan 2022 - May 2023 (1 year 4 months)

Delivered end-to-end customer service in vehicle sales, managed leads in CDK and EleadOne CRM improving data accuracy by 40%, and contributed to 22% monthly sales growth through proactive follow-ups.

Customer Service Sales CDK EleadOne CRM Management Lead Follow Up Client Engagement

Administrative & Student Support Assistant

Keiser University

Sep 2019 - Oct 2021 (2 years 1 month)

Supported registration and records for 200+ students per semester, organized academic events, and improved record processing speed by 25% through digitization and process improvements.

Student Records Registration Event Coordination Documentation Process Improvement Google Workspace Reporting Customer Service

Education

Degrees, certifications, and relevant coursework

Keiser University, Latin American Campus

Bachelor of Arts, International Business

Pursuing a Bachelor of Arts in Business Administration with a concentration in International Business at Keiser University Latin American Campus; expected graduation in 2025.