Soraya Chavez

Entered and updated candidate information, ensuring data accuracy and maintaining organized records. Created, reviewed, and posted job openings on internal and external portals, ensuring compliance with company guidelines.

Responsible for sourcing, recruiting, and interviewing candidates, including heavy volume prescreening and interview scheduling. Initiated and oversaw the onboarding process, including offer letters, background checks, and orientation.

Sourced talent through job boards, screened resumes, and managed interview scheduling and calendars. Conducted initial interviews, onboarded new hires, and updated employee records.

Managed the hiring process for agency candidates and conducted new employee orientations covering company policies and benefits. Responsible for entering new employees into Paylocity and verifying employee benefits.

Coordinated schedules, meetings, and provided administrative support, including payroll processing. Assisted clients with scheduling pickups and managed client data in computer systems.

Responsible for in-store sales and providing excellent customer service. Managed cash register operations and maintained inventory control.

Supported risk management, health and safety management, and elaborated occupational accident reports and training plans. Facilitated professional training on topics such as teamwork, sales techniques, and customer service.

Provided clinical attention to children, adolescents, and conducted interconsultations. Performed psychodiagnosis of personality, affectivity, and cognitive functioning.

Elaborated an Organizational Climate Study focusing on Mobbing. This involved data collection, analysis, and reporting on workplace dynamics.

Prepared training programs for organizations and provided training advice to private and public sector entities. Managed direct customer service, telemarketing, and marketing of training packages.

Managed general administration of the branch, including payment to suppliers and gold garment valuation. Handled cash management and provided direct client service.

Supported training services for companies, including the preparation of proformas and technical training offers. Assisted in the assembly of training events and provided customer service by phone.

Completed a Master's Degree in Human Resources, focusing on advanced concepts and practices within the field. Gained expertise in strategic human resource management and organizational development.

Obtained a Bachelor of Psychology, which provided a strong foundation in human behavior and psychological principles. This degree included a focus on human resources, preparing for a career in the field.