At Unitrade Management Services, I served as Customer Relations Officer, Divisional Receptionist, and Divisional Secretary, handling client escalations and coordinating calendars, travel, and meetings for divisional heads. I also processed supplier and member item orders using SAP and internal systems.
At Groote Schuur Hospital, I managed Rochester House operations, including bookings, payments, maintenance, and reporting, and implemented systems for lease tracking, inventory control, and maintenance logs. Earlier, as a Personal & Motor Claims Consultant at Alexander Forbes Insurance; Zurich Insurance, I managed claims from notification through settlement and processed claims up to R2 million.
