Thiruna Morgan

Identified project priorities and collaborated with senior account managers to communicate critical projects to account coordinators. Designed and executed multiple PowerPoint presentations for new clients and marketing initiatives.

Managed patient greetings, phone calls, and client communications. Maintained internal databases, ordered office supplies, and performed data entry.

Maintained appointment schedules, greeted patients, and managed patient check-ins and check-outs. Prepared and maintained patient charts, arranged referrals, and handled medical reports.

Managed the company's website, marketing strategy, advertisements, and social media accounts. Planned procurement and online sales, including product listings, discount codes, and email campaigns.

Handled HR administration, invoicing, and created new systems and procedures. Conducted interviews, scheduled appointments, and managed employee files.

Responsible for insurance sales and upselling products to clients. Liaised effectively with clients to meet their needs.

Managed inbound customer queries, processed refunds, and conducted follow-ups. Provided advisory and webchat support to customers.

Provided technical assistance, monitored computer systems, and diagnosed hardware and software issues. Performed network maintenance and troubleshooting.

Handled customer care, paperwork, and filing. Worked in the warehouse, managed stock distribution and stock take.

Maintained kitchen upkeep, ordered and prepared food, and cleaned the workspace. Conducted stock take for kitchen supplies.

Managed administration, business development, and established business relationships with suppliers and developers. Handled payroll administration, marketing, and staff management.

Served as PA to the CEO, drafting letters and invoices. Scheduled truck servicing, planned routes, and assigned drivers.

Completed secondary education with a focus on English, Afrikaans, Mathematics, Life Science, Geography, Life Orientation, and Business Studies. Developed foundational knowledge across various academic disciplines.