At what3words, I manage inbound sales conversations for what3words Pro, Pro for Teams and API solutions, from lead qualification and discovery through commercial discussions, closing and onboarding. I also built a custom pipeline management tool using Codex to organise conversations, connect them to Salesforce opportunities and prioritise follow-ups.
Previously, as a Business Development Associate at what3words, I conducted outbound outreach to emergency services agencies across the United States and supported organisations from first conversations through onboarding and ongoing use. I contributed to the growth of emergency services partner agencies from 200 to over 600 organisations across the US.
In earlier optical sales roles, I built customer relationships through tailored eyewear recommendations and consistently achieved individual monthly sales targets of TT$150,000–TT$180,000 at Value Optical Ltd. At Ultimate Eyewear Ltd, I progressed into a supervisory role, training and directly managing one assistant.
