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Jada Donaldson

@jadadonaldson

Patient Access Representative at Sportsmed Orthopaedic Surgery&Spine Center handling insurance verification, prior authorizations, and patient scheduling.

United States
Message

At Sportsmed Orthopaedic Surgery&Spine Center, I schedule therapy visits, verify insurance coverage, and contact insurers for prior authorizations. I also collect patient payments and prepare paperwork for upcoming appointments.

In receptionist and call center roles at IBH-Madison, Roy Sleep Medicine, American Family Care, and Rehabilitation and Neurological Services, I supported patient registration, appointment scheduling, insurance verification, and medical records.

My work has also included performing blood draws, collecting urine samples, giving injections, and recording vital signs. I hold a Medical Assisting diploma from Virginia College Huntsville.

Experience

Work history, roles, and key accomplishments

SC
Current

Patient Access Representative

Sportsmed Orthopaedic Surgery & Spine Center

Nov 2021 - Present (4 years 11 months)

Scheduled evaluations and daily visits for therapists, verified insurance for OT coverage, and collected copays and deductibles. Also performed urgent care receptionist duties including patient check-in/out, insurance verification, and scheduling follow-up appointments.

Education

Degrees, certifications, and relevant coursework

VH

Virginia College Huntsville

Diploma, Medical Assisting

2017 - 2018

Completed a Medical Assisting diploma program from September 2017 to July 2018.

JS

J.O. Johnson High School

High School Diploma, General Studies

2010 - 2014

Earned a High School Diploma from August 2010 to May 2014.

Tech stack

Software and tools used professionally

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