Eriante Boone
@erianteboone
I improve patient access, claims accuracy, and healthcare front-desk operations in high-volume environments.
What I'm looking for
I've supported patient access, claims processing, and front-desk operations at SAAD's Healthcare, Revecore, and R1 RCM. I manage high call volumes, schedule patients, verify insurance, process claims, and maintain accurate Epic and Cerner records while protecting confidential information.
My background also includes customer service roles at AFNI and Alorica, where I handled phone, email, and chat interactions, de-escalated concerns, and maintained documentation standards. I'm currently pursuing an Associate Degree in Business & Entrepreneurship.
Experience
Work history, roles, and key accomplishments
Front Desk Receptionist
Saad's Healthcare
Nov 2025 - Present (9 months)
Managed 80-120 inbound calls daily while maintaining high scheduling accuracy. Scheduled and confirmed 40+ weekly patient appointments, reducing no-shows.
Education
Degrees, certifications, and relevant coursework
Coastal Alabama Community College
Associate Degree, Business & Entrepreneurship
Pursuing an Associate Degree in Business and Entrepreneurship.
Availability
Location
Authorized to work in
Job categories
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