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Eriante BooneEB
Open to opportunities

Eriante Boone

@erianteboone

I improve patient access, claims accuracy, and healthcare front-desk operations in high-volume environments.

United States
Message

What I'm looking for

I'm looking for a healthcare administrative or patient access role where I can use insurance verification, claims, EHR, scheduling, and customer service experience to improve patient support and workflow accuracy.

I've supported patient access, claims processing, and front-desk operations at SAAD's Healthcare, Revecore, and R1 RCM. I manage high call volumes, schedule patients, verify insurance, process claims, and maintain accurate Epic and Cerner records while protecting confidential information.

My background also includes customer service roles at AFNI and Alorica, where I handled phone, email, and chat interactions, de-escalated concerns, and maintained documentation standards. I'm currently pursuing an Associate Degree in Business & Entrepreneurship.

Experience

Work history, roles, and key accomplishments

SH
Current

Front Desk Receptionist

Saad's Healthcare

Nov 2025 - Present (9 months)

Managed 80-120 inbound calls daily while maintaining high scheduling accuracy. Scheduled and confirmed 40+ weekly patient appointments, reducing no-shows.

Education

Degrees, certifications, and relevant coursework

Coastal Alabama Community College logoCC

Coastal Alabama Community College

Associate Degree, Business & Entrepreneurship

Pursuing an Associate Degree in Business and Entrepreneurship.

Tech stack

Software and tools used professionally

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