Open to opportunities

christie proaps

@christieproaps

Message

Experienced medical office professional specializing in patient access, billing, and EMR management.

United States

Message

What I'm looking for

I seek a patient-facing role in a respected medical practice where I can apply EMR, insurance verification, scheduling, and billing skills to improve patient experience and operational efficiency.

I am an experienced healthcare professional with extensive patient access, admitting, and front-desk experience across outpatient and hospital settings.

I excel at insurance verification, charge capture, ICD/CPT coding, payment collection, and preparing billing packets to support accurate claims and revenue cycle workflows.

I have hands-on experience with major EMR systems including Epic and Cerner, and strong competence in scheduling, medical records maintenance, and HIPAA-compliant documentation.

I am committed, meticulous, and collaborative, focused on improving operational efficiency and delivering exceptional patient service in busy clinical environments.

Experience

Work history, roles, and key accomplishments

Current

Senior Patient Access Representative

Current

OU Health

Apr 2024 - Present (1 year 5 months)

Greets patients and manages front‑end registration, coding, insurance verification, and daily cash reconciliation to ensure accurate billing and efficient clinic flow.

Patient Registration Insurance Verification Medical Billing

Admitting Clerk

Oklahoma Spine Hospital

Aug 2024 - Apr 2025 (8 months)

Managed patient admissions including intake, insurance and billing verification, consent collection, and coordination of bed assignments to streamline patient flow.

Patient Intake Insurance Verification Consent Management Scheduling Medical Records Data Entry Billing

Administrative Assistant / Admitting Clerk

Summit Medical Center of Oklahoma

Feb 2019 - Aug 2024 (5 years 6 months)

Coordinated scheduling, referrals, and EMR maintenance while verifying insurance, collecting co-pays, and assisting clinicians with procedures to support compliant patient care.

Scheduling Insurance Verification Patient Intake Medical Billing

Evening Receptionist

OCOM Imaging

May 2018 - Feb 2019 (9 months)

Managed evening scheduling and medical records coordination, assisted with insurance verification and billing, and delivered patient-facing customer service for imaging services.

Scheduling Medical Records Insurance Verification Billing Support Data Entry Customer Service EMR

Patient Access Representative III

Mercy

Aug 2017 - May 2018 (9 months)

Handled high-volume scheduling and call intake (up to 100 calls/250 appointments daily), verified coverage and pre-authorizations, and scheduled advanced imaging and specialty appointments.

Patient Education Insurance Verification

Front Desk Receptionist

Southwest Orthopedics and Reconstructive Specialists

Mar 2014 - Jul 2017 (3 years 4 months)

Managed front desk operations, appointment scheduling for 10+ providers, accounts receivable, and maintained patient records and reception area to support a high-volume orthopedic practice.

Scheduling Accounts Receivable Office Management Customer Service Data Entry Inventory Management