Jacquelyn Robinson

As a dedicated Customer Support Professional with over 5 years of experience, I have consistently delivered exceptional service and driven client satisfaction. My track record includes maintaining a 98% customer satisfaction rate, showcasing my commitment to excellence in every interaction. I excel in problem-solving, communication, and empathy, always striving to go above and beyond for my clients.

Throughout my career, I have worked in various customer service roles, including my current position as a Customer Service Specialist at Aston Carter Agency. Here, I utilize e-process systems to manage appointments for veterans, ensuring their needs are met with care and efficiency. My previous roles have equipped me with a deep understanding of customer service dynamics, allowing me to effectively assist clients with their inquiries and resolve issues promptly.

I am now seeking new opportunities to leverage my skills and passion for customer success in a dynamic, customer-centric organization. I believe that my ability to communicate clearly and collaborate effectively with various stakeholders will make a positive impact in any team.