Jacquelyn Gibson

I am an empathetic and resourceful wellness advocate, mentor, and operations leader with over 12 years of experience in customer success, wellness, and business development. My journey has been marked by a proven track record of managing teams and empowering clients through transitions, enhancing service delivery across digital, health, and creative sectors.

Currently, I serve as a Merchandising Manager at Ulta Beauty, where I lead visual merchandising execution and inventory planning to meet corporate objectives. I also founded AZ Alchemy, where I provide life coaching and mentorship focused on clarity, resilience, and empowerment. My creative side shines through my role as the Founder and Creative Director of Gibson Photographs, where I deliver creative services including photography, branding, and website design.

Previously, I was an Operations Manager at Newfold Digital, where I led teams in customer success and web design, achieving significant improvements in productivity and team satisfaction. My diverse experiences have equipped me with a unique perspective on customer success and operations, allowing me to drive results and foster meaningful connections.